Monday 24th January 2022

Refund Policy


Exchange is only allowed for defective software or error coming from us. Customers can return damages/faulty software within 3 days from the delivery date. Once you have placed your order and payment has been made, no cash refund or exchange of item on not suitable, not match or change of mind situation. Orders cannot be cancelled once it is being placed and processed. We will not entertain any return, refund & exchange.

Pricing Errors

INSTAG SOFTWARE reserves the right to amend any pricing errors displayed due to human error, computer malfunction or any other reason. We also reserve the right to reject/cancel any order you place with us.

Sale Items

The Software that were purchased during our sale period are final. Also, the Software that are purchased during promotional sale are non-returnable, and non-refundable. We do not accept return or refund of our Software that was purchased during our sale period.

Prior to make full payment, please confirm that the contact number provided are accurate. Refund process will take around 7-10 working days.

Reminder: We have the right to refuse any direct refund at website without any confirmation/notice from us.


Kindly contact us if you have received a defect Software at:
Email: [email protected]

Phone: +60 11 1017 4296

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